Fico Pvt Ltd Recruitment 2022

Fico Pvt Ltd Recruitment 2022 | Technology Support Operations | Diploma |

Company Name : Fico Pvt Ltd

FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit rating services. It was founded by Bill Fair and Earl Isaac in 1956.

Position : Technology Support Operations

Qualification : Diploma or university degree in Computer Science.

Experience : 2 – 5 Years

Job location : Pune

Salary : Not disclosed

Job description :-

• Serve as the helpdesk s first level of response; provides technical support.
• Prioritize incident tickets and document all pertinent end user identification information.
• Perform hands-on fixes for the product.
• Support users experiencing difficulties with audio/video carts, or network connectivity – escalating issues when required.
• Assists the department of Information Technology with the day-to-day functions.
• Uses the breadth depth of technical knowledge to solve complex problems.
• Monitoring of different tools for stable platform.

What We re Seeking

• Diploma or university degree in Computer Science.
• Working knowledge of hardware, software, and network troubleshooting in a Linux environment preferred; RHSA/RHCE certification a plus.
• Proficiency in Linux operating systems.
• Ability to work independently, on multiple concurrent projects and tasks, and in a fast-paced environment.
• Good oral and written communication skills; strong customer service and problem-solving skills.
• Ability to work in 24/7 shift environment.

Apply Link : Click here