Fico Pvt Ltd Recruitment 2022 | Technology Support Operations | Diploma |

Company Name : Fico Pvt Ltd

FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit rating services. It was founded by Bill Fair and Earl Isaac in 1956.

Position : Technology Support Operations

Qualification : Diploma or university degree in Computer Science.

Experience : 2 – 5 Years

Job location : Pune

Salary : Not disclosed

Job description :-

  • Serve as the helpdesk s first level of response; provides technical support.
  • Prioritize incident tickets and document all pertinent end user identification information.
  • Perform hands-on fixes for the product.
  • Support users experiencing difficulties with audio/video carts, or network connectivity – escalating issues when required.
  • Assists the department of Information Technology with the day-to-day functions.
  • Uses the breadth depth of technical knowledge to solve complex problems.
  • Monitoring of different tools for stable platform.

What We re Seeking

  • Diploma or university degree in Computer Science.
  • Working knowledge of hardware, software, and network troubleshooting in a Linux environment preferred; RHSA/RHCE certification a plus.
  • Proficiency in Linux operating systems.
  • Ability to work independently, on multiple concurrent projects and tasks, and in a fast-paced environment.
  • Good oral and written communication skills; strong customer service and problem-solving skills.
  • Ability to work in 24/7 shift environment.

Apply Link : Click here

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By Alexandra Smith

Alexandra Smith, laialdaselt tuntud kui Alex, on kogenud sotsiaalmeedia turundaja, kes on digitaalse turunduse valdkonnas töötanud üle kümne aasta. Ajendatuna kirest sotsiaalmeedia ümberkujundava potentsiaali vastu, on Alex edukalt aidanud paljusid brände ja ettevõtteid nende veebis kohaloleku suurendamisel ja sisukate sidemete loomisel oma vaatajaskonnaga.

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