Fico Pvt Ltd Recruitment 2022 | Technology Support Operations | Diploma |
Company Name : Fico Pvt Ltd
FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit rating services. It was founded by Bill Fair and Earl Isaac in 1956.
Position : Technology Support Operations
Qualification : Diploma or university degree in Computer Science.
Experience : 2 – 5 Years
Job location : Pune
Salary : Not disclosed
Job description :-
- Serve as the helpdesk s first level of response; provides technical support.
- Prioritize incident tickets and document all pertinent end user identification information.
- Perform hands-on fixes for the product.
- Support users experiencing difficulties with audio/video carts, or network connectivity – escalating issues when required.
- Assists the department of Information Technology with the day-to-day functions.
- Uses the breadth depth of technical knowledge to solve complex problems.
- Monitoring of different tools for stable platform.
What We re Seeking
- Diploma or university degree in Computer Science.
- Working knowledge of hardware, software, and network troubleshooting in a Linux environment preferred; RHSA/RHCE certification a plus.
- Proficiency in Linux operating systems.
- Ability to work independently, on multiple concurrent projects and tasks, and in a fast-paced environment.
- Good oral and written communication skills; strong customer service and problem-solving skills.
- Ability to work in 24/7 shift environment.
Apply Link : Click here
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