Fico Pvt Ltd Recruitment 2022

Fico Pvt Ltd Recruitment 2022 | Technology Support Operations | Diploma |

Company Name : Fico Pvt Ltd

FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit rating services. It was founded by Bill Fair and Earl Isaac in 1956.

Position : Technology Support Operations

Qualification : Diploma or university degree in Computer Science.

Experience : 2 – 5 Years

Job location : Pune

Salary : Not disclosed

Job description :-

  • Serve as the helpdesk s first level of response; provides technical support.
  • Prioritize incident tickets and document all pertinent end user identification information.
  • Perform hands-on fixes for the product.
  • Support users experiencing difficulties with audio/video carts, or network connectivity – escalating issues when required.
  • Assists the department of Information Technology with the day-to-day functions.
  • Uses the breadth depth of technical knowledge to solve complex problems.
  • Monitoring of different tools for stable platform.

What We re Seeking

  • Diploma or university degree in Computer Science.
  • Working knowledge of hardware, software, and network troubleshooting in a Linux environment preferred; RHSA/RHCE certification a plus.
  • Proficiency in Linux operating systems.
  • Ability to work independently, on multiple concurrent projects and tasks, and in a fast-paced environment.
  • Good oral and written communication skills; strong customer service and problem-solving skills.
  • Ability to work in 24/7 shift environment.

Apply Link : Click here

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