Mtalkz Mobility Services Private Limited. Recruitment 2022 | Technical Support Executive | Diploma / B.tech | July 2022 |
Company Name :- Mtalkz Mobility Services Private Limited
MTalkz Mobility Services (P) Ltd. a mobile, and marketing technology company experienced in mobile marketing, customer experience, mobility CRM, analytics-driven .Omni-channel communication platforms.
Positions :- Technical Support Executive (Telecommunications)
Job Location :- Noida(Sector-1 Noida, Sector-15 Noida)
Salary :- Rs. 2,75,000 – 4,50,000 P.A
Qualification :- Diploma / B.Tech/B.E. in Computers
Experience :- 1 to 4 Years
Roles & Responsibilities :-
- Setting up the account for customers
- Identifying and assessing a customers needs to ensure they are satisfied
- Dealing with customer complaints
- Speaking with customers via email, live chat or on the phone
- Keeping detailed records of customer interactions and being in charge of customer account details
- Following your companys communication procedures and policies
- Utilising technology to handle a high volume of calls
- Oversee and coordinate telecommunications activities
- Evaluate systems performance level and improve capabilities as needed
- Monitor and test APPLICATION systems and FUNCTIONALITY and troubleshoot problems
Apply Link :- Click Here
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